SWAN Italia is a trusted provider of high-quality online water quality monitoring solutions. As part of Swan Analytische Instrumente AG, a global leader in online analytical instrumentation and integrated solutions for the water industry, we deliver reliable technologies, technical expertise, and customer support tailored to the needs of industrial and municipal water applications. Through our international network, we are committed to serving customers worldwide, including the Italian Market.
The candidate will join the Technical Support team and, following an initial phase of both theoretical and hands-on training, will independently handle the following:
• routine and non-routine maintenance of instruments for continuous chemical and physicochemical analysis in the water industry;
• replacement of consumables and spare parts;
• diagnosing, troubleshooting, and repairing malfunctions, providing after-sales technical support;
• installing and commissioning instruments at customer sites;
• compiling technical documentation and service reports using the company’s management software;
• managing administrative and operational tasks related to the services performed.
We are looking for a dynamic, detail-oriented, and problem-solving-oriented individual with a basic understanding of chemistry and/or electronics.
The ideal candidate also has:
• strong analytical skills;
• a proactive attitude and a knack for problem-solving;
• the ability to work both as part of a team and independently;
• attention to detail in managing tasks and technical documentation.
Candidates must be willing to travel on short-term assignments (generally 2–3 days) on a weekly basis within Northern Italy and, when necessary, to other parts of the country. Occasional travel to the Genoa office and the parent company in Switzerland is also required.
• High school diploma or college degree in a technical field (chemistry, electronics, or related).
• Good knowledge of English.
• Good knowledge of Microsoft Office (particularly Excel and Word).
• Class B driver’s license.
Preference will be given to candidates with valid training certifications, such as:
• high-risk safety training;
• first aid certification;
• fire safety training;
• training for electrical work (PES/PAV/PEI or equivalent).
Direct hire with a permanent contract.
Fixed salary and variable compensation
Insurance covering workplace and non-work-related accidents.
Autonomy in managing your work.
Company car for both business and personal use.
Meal vouchers.
Career growth opportunities through ongoing personal, professional, and technical training.
• Constant internal technical support.
• A professional, serious, and collaborative work environment in a modern, well-organized setting.
• Opportunity to work remotely.